Frequently Asked Questions

 1) What are freeze-dried powders? 

Freeze-drying is a process that involves freezing fruits and vegetables and then removing the water content from them via a process called sublimation. The process leaves us with a powder rich in nutrition, colour, and consistency. It also retains 99% of all nutritional value rendering it as good as any fresh fruit or vegetable.

 2) Are freeze-dried powders safe?

Yes, freeze-dried powders are incredibly safe and nutritious to consume. They are 100% natural fruits and vegetables with no artificially added preservatives. In fact, they are recommended to one and all to have a more sustainable and healthier lifestyle. 

 3) What are essential oils?

Essential oils are volatile compounds extracted from plants. These natural oils are found in concentrated form and are highly beneficial. Depending upon your needs, you can choose the one that fits you best.

 4) Why should I use essential oils?

Alternative medication is the need of the hour. To lead a healthier life and avoid unnecessary consumption of harmful pills, switch to natural remedies. Essential oils are naturally occurring, and they possess strong healing powers that do not cause harm to any part of your body.

 5) What are the side effects of consuming freeze-dried powders?

There are absolutely no side effects of using these powders. If you have any allergies, please consult your dietician or doctor before consuming our products. If you require a tailor-made box due to any health restraints, you can reach out to us at

 6) Will I lose weight if I switch to Sante?

Our products are nothing but a catalyst to a healthier lifestyle. Yes, there are numerous benefits to having our products regularly, and they do help with weight loss. However, simply having the powders and expecting weight loss is unrealistic.

 7) Can I use the oil to cure my headache without using medicines?

Definitely, essential oils are a great way to cure headaches without any medication. The user experiences a soothing effect that provides relief from pain. As a testament, people with histories of severe migraines swear by our product which is no easy feat to accomplish.

 10) Are these powders made from natural fruits and vegetables?

Yes, they are 100% natural fruits and vegetables which have been freeze-dried into powders. These powders have all the goodness and benefits of fruits and vegetables without the hassle of cutting and peeling them. 

 11) Are the flavours of the fruits added artificially?

There is no artificial flavouring added to any of our products.

 12) Do the fruit and vegetable powders expire?

Yes, they too like all products go wrong at some point; however, it is way longer than your regular fruits and vegetables. Our fruit and vegetable powders can stay fresh for 12 months if stored in a cool and dry place.

 13) Will the oil give me pimples and rashes?

The oils are safe to use for all skin types. However, if you have Sensitive skin, you can do a patch test for any reactions. 

 14) How long does the delivery take? 

The product will be delivered to you within 5-7 business days.

 15) Can I use these powders for cooking instead of using vegetables? 

Yes, absolutely. Instead of the rigors of chopping and grinding multiple vegetables, you can simply add powder and water (depending on preferred consistency) and then cook your dish usually.

 16)  What is the return policy?

Please head over to our Returns and refund page for details.